Technical Writer (part-time optional) (#14946883)

SPECIAL REFERRAL BONUS $2000
Ukraine, Bulgaria, Poland, Global
Work type:
Office/Remote
Technical Level:
Senior
Job Category:
Technical Communication
Project:
cleverbridge
Role description
We are looking for a Technical Writer to contribute to providing accurate, succinct, and visually appealing user assistance.

About the project
Cleverbridge is a platform that provides global e-commerce and subscription billing solutions that help companies build long-term customer relationships and grow revenue streams. With its flexible, cloud-based billing and monetization platform, cleverbridge integrates seamlessly with client systems, simplifies subscription business models, and delivers an optimized online customer experience.

Responsibilities:
  • Plan and create technical documentation for our e-commerce platform and APIs in cooperation with developers, product owners, and marketing managers
  • Organize and manage your work as part of a self-organized team and meet commitments
  • Work with other technical writers on information design, user experience, and process enhancements
  • Contribute to improving our existing documentation

Requirements:
  • Strong technical understanding of software and web technologies
  • At least 5 years of experience in writing technical documentation for software products, ideally APIs
  • Experience with Robohelp/Madcap or other help authoring tools
  • Excellent verbal and written communications skills; ability to write clear and concise content
  • University degree in Technical Communication or equivalent
  • Knowledge of topic-based authoring, single-source publishing, and structured writing
  • Experience with XML, HTML, and CSS
  • Spoken and written English at the native-speaker level
  • Experience in working in an agile development environment is a plus

We offer:
  • Flexible working format - remote, office-based or flexible
  • Part-time optional
  • A competitive salary and good compensation package
  • Flexible and personalized career growth
  • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
  • Active tech communities with regular knowledge sharing
  • Education reimbursement
  • Paid vacation days, sick leaves, and days off
  • Healthcare & Sport program
  • Medical insurance
  • Memorable anniversary presents
  • Corporate events and team buildings