Our client is a fast-growing company and the premier provider of Risk-Based Monitoring and Data Quality Oversight solutions to clinical research organizations. Its products enable both risk planning and operational risk monitoring and utilize advanced statistical algorithms to determine the quality of clinical trial data both during and following study execution. We are seeking outstanding candidates with strong project management skills and a passion for delivery excellence, to help drive customer success and broad adoption of our solution. Responsibilities:
Establish and maintain project plans and related documents for each project (e.g., communication plans, action logs, etc.) as needed
Organize, schedule, and facilitate client meetings as appropriate
Ensure all deliverables and commitments are made in a timely fashion with the highest quality
Ensure effective flow of information and communications across all project stakeholders – both client and internal
Act as point person for escalation and resolution of issues
Build strong client relationships based on trust, integrity, and a passion for delivery excellence
Actively support the continuous improvement of methods and tools for managing client engagements
Provide active logistical and project management support for Operations:
Assignment of Operations team resources to client projects
Administration, compilation, and/or review of client feedback surveys
Other internal initiatives and tasks as identified
Requirements:
Experience working in a clinical research organization
Strong organizational skills with prior experience in project management
Effective communication skills, including verbal, written, and presentation skills
Experience working in a team environment under time and resource constraints
Flexible and adaptable to changing priorities
Highly proficient with MS Office tools (Excel, PowerPoint, Project)
Aptitude for data analytics and data processing
We offer:
Flexible and personalized career growth
Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
Active tech communities with regular knowledge sharing
Flexible working format - remote, office-based or flexible