CRM Support Specialist (#15781709)

Ukraine
Work type:
Office/Remote
Technical Level:
Junior
Job Category:
Business Development
Project:
Engagement Team
N-iX is a software development service company that helps businesses across the globe develop successful software products. Founded in 2002 in Lviv, N-iX has come a long way and increased its presence in six countries Poland, Ukraine, Sweden, Bulgaria, Malta, and the US. Today, we are a strong community of 2000+ professionals and a reliable partner for global industry leaders and Fortune 500 companies. 
Currently, we are looking for CRM Support Specialist to join sales team. It is expected that this role will be fully responsible over data integrity and data quality in the CRM system, as well as provide help with reporting, researches, information maintenance and document management.
 
Responsibilities:
  • Corporate CRM management and completion on a daily basis. Full responsibility over data integrity and data quality in the CRM system. Work closely with CRM Administrator
  • Researching potential customers information and maintaining accurate records about customers relations in a corporate CRM
  • Audit, creation and maintenance of department knowledge base
  • Reports preparation related to department activities, business development and marketing
  • Supporting other business development efforts as required to reach successful business development results
 
Requirements:
  • BA/MS degree (can also be a student able to work full time)
  • Preferable background in the field of Marketing, Advertisement, Economics, International Relations, or Tech
  • Upper-intermediate English level or above, writing ability and fluent spoken English
  • Demonstrated ability to see the big picture while giving close attention to details
  • Ability to translate complex concepts into simple and easy-to-understand content that resonates with a variety of audiences
  • Excellent people skills, ability to handle diverse personalities and able to work across departmental lines effectively
  • Good prioritization skills
  • Ability to work independently, have a positive, team-oriented attitude.
  • Ability to react quickly and possess good prioritization skills
  • Strong computer competencies and ability to learn and employ new skills quickly
  • Desire to contribute to and develop with a rapidly growing business
  • Expectation that person will work on this position min 2 years
 
We offer:
  • A competitive salary and good compensation package
  • Flexible and personalized career growth
  • Professional tools (mentorship program, tech talks and trainings, centers of excellence, and more)
  • Active tech communities with regular knowledge sharing
  • Education reimbursement
  • Paid vacation days, sick leaves, and days off
  • Healthcare & Sport program
  • Memorable anniversary presents
  • Corporate events and team buildings
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