Delivery Location Director, Romania (#233)

N-iX is a software development service company that helps businesses across the globe develop successful software products. During 21 years on the market and by leveraging the capabilities of Eastern Europe talents the company has grown to 2000+ professionals with a broad portfolio of customers in the area of Fortune 500 companies as well as technological start-ups. N-iX has come a long way and increased its presence in eight countries -  Poland, Ukraine, Bulgaria, Sweden, Malta, the UK, the US, and Colombia. 

Throughout the years of its operations, the company has developed a strong expertise in such fields as digital turn-key solutions engineering, cloud services, big data & analytics, user experience design, engineering excellence, digital platforms integration and its own R&D in different domain such as financial services & banking, telecommunications, e-commerce, automotive, manufacturing and others.

The company continues its further expansion in Eastern Europe and at this moment considers entering Romania with its dedicated development center to complement its expertise with high-end talents in the area. In order to excel in its remote operations and build an effective cross-cultural working environment, we are looking for a local Delivery Location Director in Romania to join the team in its ambitious goals and take over the responsibility for a number of strategic accounts.

In the  Delivery Location Director role, you will be driving N-iX Romanian sub-organization and supervision of necessary processes, teams, structure, and technology services composition to successfully deliver what N-iX Clients expect to achieve for their business. The Delivery Location Director will report directly to the VP Delivery.

 Job Responsibilities:

• Ensure sustainable growth of the unit through excellence in building winning teams, managing delivery operations, and focusing on enterprise and strategic accounts
• Participate in contract, pre-sales and price negotiation processes to sign the deal on favorable terms for the company
• Support team ramp-up and onboarding (from recruitment and forming teams to process establishment and stabilization)
• Manage efficient and scalable sub-unit structure
• Ensure engagement methodology is followed by a team from opportunity assessment to project closeout
• Work closely with customer management to understand the business requirements for the project, develop effective working relationships and ongoing management processes for the project
• Manage customer expectations & relationships with client’s engineering professionals and business stakeholders; ensure client satisfaction from services delivery
• Explore additional business opportunities and drive future business through quality results
• Financial and contractual responsibility for engagement profitability
• Ensures high satisfaction and engagement of the team members; maintain a productive environment and N-iX culture across the sub-unit
• Manage and monitor sub-unit financial results

Required Experience and Skills:

• 8+ years of experience in IT
• 4+ years of experience as Delivery Director/Delivery Manager
• Knowledgeable of software design, development, test, and delivery methodologies
• Excellent judgment, interpersonal communication, analytical, and negotiation skills
• Ability to multi-task and alter direction easily to accommodate changing priorities
• Strong people management and client relationship skills
• Experience in successfully delivering services to Enterprises clients
• Strong service/client-oriented attitude, focus on an outcome
• Excellent verbal and written communication skills, advanced level of spoken and written English

Desirable:

• Technical background (software development, QA, DevOps, etc.)
• Knowledge of the latest trends at SW development technologies and tools
• Experience in coaching, mentoring and conducting of training