Data Support Engineer (#259)

Work type:
Technical Level:
Job Category:
Software Development
Largest student transportation provider

N-iX is looking for a passionate, skilled and motivated Middle/Senior Data Support Engineer to join the team.

Our customer is the leading school transportation solutions provider in North America. Every day, the company completes 5 million student journeys, moving more passengers than all U.S. airlines combined and delivers reliable, quality services including full-service transportation and management, special-needs transportation, route optimization and scheduling, maintenance, and charter services for 1,100 school district contracts.

N-iX is building cooperation with the client through several projects of different sizes and durations. Currently, the account contains around 10 projects in different stages and keeps actively growing. 


Support services include:

  • Provide support in production environments in all data and analytics environments
  • Plan, test, and implement server upgrades, maintenance fixes, and vendor-supplied patches
  • Create, handle, and monitor all data and analytics pipelines; resolve all pipeline failure
  • Build, update, and run scripts in all Data Transformation tooling; troubleshoot, diagnose, and fix errors related to data ingestion
  • Oversee development and modification efforts in all Client’s warehouse environments
  • Install, configure, and provide support after implementation

Resource Qualifications:  

Resources assigned to the Managed Services Team will be proficient in the support of cloud data and analytics technologies within the Azure, AWS, Snowflake, and Databricks technology suites. 


  • Upper-intermediate English written and verbal communication skills
  • Experience with CI/CD pipelines monitoring (T1) and fixing (T2)
  • Insights BI queue monitoring in ServiceNow and ticket resolution
  • ServiceDesk activities’ management
  • Experience in the support of cloud data and analytics technologies within the Azure, AWS, Snowflake, and Databricks technology suites
  • Strong SQL skills
  • Good Python skills
  • Good knowledge of Data Warehouse concepts
  • Nice to have: Experience with Spark 
  • Perfect troubleshooting skills
  • Readiness to communicate with end users in effective and efficient manner

We offer:

  • Flexible working format - remote, office-based or flexible
  • A competitive salary and good compensation package
  • Personalized career growth
  • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
  • Active tech communities with regular knowledge sharing
  • Education reimbursement
  • Paid vacation days, sick leaves, and days off
  • Healthcare & Sport program
  • Medical insurance
  • Memorable anniversary presents
  • Corporate events and team buildings

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