CCM Consultant (#14192111)

Work type:
Office based (Lviv)
Technical Level:
Job Category:
Software Development
Professional Services


  • Design and develop CCM/CEM solutions using corporate software platforms
  • Set up and configure enterprise software to meet business requirements
  • Integrate solutions into customers’ existing IT landscape
  • Consult customers on best practices
  • Prepare and deliver demos for prospective clients
  • Upgrade solutions to most recent versions of the platform software
  • Collect and validate technical and functional requirements, propose respective solutions and provide project effort estimations
  • Provide customer with timely status and progress reports


  • To take decisions within the provided authority and responsibilities, and to escalate issues to the appropriate stakeholders in case of need
  • To obtain the benefits of cooperation as ensured by Company Policies & Procedures


  • 1+ years of commercial experience related to the IT
  • Experience with any programming language
  • Experience with relational databases
  • Understanding of network administration and web technologies
  • Analytical and communication skills
  • Ability to learn new tools and technology and issue solver attitude
  • Intermediate level of English
  • Solution-focused, takes initiative to work effectively within established guidelines

We offer:

  • Flexible hours approach
  • Competitive salary and compensation package
  • 18 business days of payable annual free-time
  • 10 days of paid sick leave
  • Membership of the IT-BPO club card, loyalty program.
  • Gym, Masseur, and Doctor
  • Relax zones

Professional growth:

  • Challenging tasks and projects
  • Individual Development Plan
  • Personal education budget
  • Performance appraisal
  • Business trips
  • Corporate events and outstanding parties
  • Team buildings
  • Anniversary presents