Functions:

• Design and develop CCM/CEM solutions using corporate software platforms
• Set up and configure enterprise software to meet business requirements
• Integrate solutions into customers’ existing IT landscape
• Consult customers on best practices
• Prepare and deliver demos for prospective clients
• Upgrade solutions to most recent versions of the platform software
• Collect and validate technical and functional requirements, propose respective solutions and provide project effort estimations
• Provide customer with timely status and progress reports

Rights:

• To take decisions within the provided authority and responsibilities, and to escalate issues to the appropriate stakeholders in case of need
• To obtain the benefits of cooperation as ensured by Company Policies & Procedures

Requirements:

• 1+ years of commercial experience related to the IT
• Experience with any programming language
• Experience with relational databases
• Understanding of network administration and web technologies
• Analytical and communication skills
• Ability to learn new tools and technology and issue solver attitude
• Upper-intermediate level of English (both oral and written)
• Solution-focused, takes initiative to work effectively within established guidelines

We offer:

• Flexible hours approach
• Competitive salary and compensation package
• 18 business days of payable annual free-time
• 10 days of paid sick leave
• Membership of the IT-BPO club card, loyalty program.
• Gym, Masseur, and Doctor
• Relax zones

Professional growth:

• Challenging tasks and projects
• Individual Development Plan
• Personal education budget
• Performance appraisal
• Business trips

• Corporate events and outstanding parties
• Team buildings
• Anniversary presents