N-IX seeks an experienced and motivated individual to work with whole engineering team regarding professional services, functional office projects and operations support. N-IX Functional Office is responsible for delivering services for Software Engineers, QC Engineers, Business analysts, UI/UX designers, managers as well as a number of other internal corporate customers. Functional office serves as a center of excellence, supports HR, Recruiting and Engagement in several important directions, initiates projects to improve Delivery operations and raise client satisfaction regarding services provided. The position will assist with ongoing services as well as new projects within the Office.

Responsibilities will include: 

• Maintain and manage expert networks, involve new members, assign tasks, control for quality of service provided
• Take ownership and overview services of technical interviews
• Assist in collecting, organizing and communication of best practices across all functional directions
• Consult engineers and internal clients on services provided
• Maintain process database
• Conduct trainings regarding internal processes and best practices
• Coordinate to provide information, resolve issues, and eliminate barriers
• Contribute to completion of non-technical deliverables
• Qualifications required

Qualifications: 

• Bachelor’s degree or equivalent work experience in management 
• Familiarity with IT processes and principles required 
• Excellent written and verbal communication skills and ability to work with numerous in-house clients, operations personnel and senior management 
• Experience in project management, or operational activities 
• Attention to detail and high level of accuracy 
• Proficiency in MS Office, Excel 
• Advanced level of English
• Enjoys working in a team, collaborative, fast-paced work environment 
• Must be able to prioritize and multi-task 

We offer:

• Flexible working hours
• A competitive salary and good compensation package
• Possibility of partial remote work
• Best hardware
• A masseur and a corporate doctor
• An inspiring and comfy office

Professional growth:

• Challenging tasks and innovative projects
• An individual development plan
• A personal education budget
• Mentorship program
• Business trips

Fun:

• Corporate events and outstanding parties
• Exciting team buildings
• Memorable anniversary presents
• A fun zone where you can play video games, football, ping pong, and more