NOC Engineer

Location:
Lviv/Kyiv, Ukraine
Technical Level:
Middle
Job Category:
IT
We are looking for a motivated and proactive NOC Engineer to join our growing team. The team is responsible for providing ongoing monitoring support to multiple high-loaded environments. 

Requirements: 

  • 2+ years of experience on a NOC Engineer position 
  • Systems administration, automation scripting, and tech support skills
  • Networking understanding
  • Web applications and servers architecture understanding, HTTP, REST API
  • Monitoring tools and principles knowledge 
  • Eager to learn and great customer service attitude
  • Strong troubleshooting and problem-solving skills
  • Drive to preventing incidents
  • Willingness to work shifts (24/7) – at least 4 days a week
  • Good English language skills (at least intermediate spoken and written level)

 
Responsibilities:

  • Network, Infrastructure, Services monitoring
  • Respond to incidents according to incident management policy
  • Finetune checks and alerts thresholds
  • NOC toolset maintaining
  • Issue performance reports (i.e. uptime, response times and services status)
  • Production quality control (end-users service level monitoring and ability to check it after changes take place)
  • Keep and update a directory of all 3rd parties (store partners contacts and keep escalation schemas up to date)

 
We offer:

  • Flexible hours approach
  • Competitive salary and compensation package
  • 15 business days of payable annual free-time
  • 10 days of paid sick leave
  • Membership of the IT-BPO club card, loyalty program.
  • Gym, Masseur, and Doctor
  • Relax zones

Fun:

  • Corporate events and outstanding parties
  • Team buildings
  • Anniversary presents
×

Easy apply