Remote, Dnipro, Vinnytsia, Zaporizhzhia, Lviv
N-IX seeks an experienced and motivated individual to work with whole engineering team regarding professional services, functional office projects and operations support. N-IX Functional Office is responsible for delivering services for Software Engineers, QC Engineers, Business analysts, UI/UX designers, managers as well as a number of other internal corporate customers. Functional office serves as a center of excellence, supports HR, Recruiting and Engagement in several important directions, initiates projects to improve Delivery operations and raise client satisfaction regarding services provided. The position will assist with ongoing services as well as new projects within the Office.
Responsibilities will include:
- Maintain and manage expert networks, involve new members, assign tasks, control for quality of service provided.
- Close cooperation with recruitment team. Communication with candidates to the company.
- Take ownership and overview services of technical interviews.
- Assist in collecting, organizing and communication of best practices across recruitment direction.
- Consult engineers and internal clients on services provided.
- Maintain process database.
- Conduct trainings regarding internal processes and best practices.
- Coordinate to provide information, resolve issues, and eliminate barriers.
- Ensure operational excellence of services provided
- Bachelor’s degree or equivalent work experience in management.
- Familiarity with IT processes and principles (desired)
- Excellent written and verbal communication skills and ability to work with numerous in-house clients, and technical candidates
- Experience in project management, or operational activities.
- Attention to detail and high level of accuracy
- Proficiency in MS Office, Excel.
- Enjoy working in a team, collaborative, fast-paced work environment
- Ability to prioritize and multi-task
- Flexible working hours
- A competitive salary and good compensation package
- Best hardware
- A masseur and a corporate doctor
- Healthcare & sport benefits
- An inspiring and comfy office
- Challenging tasks and innovative projects
- Meetups and events for professional development
- An individual development plan
- Mentorship program
- Corporate events and outstanding parties
- Exciting team buildings
- Memorable anniversary presents
- A fun zone where you can play video games, football, ping pong, and more