Senior CRM Engineer (#13736822)

Work type:
Flexible (Office/Remote)
Technical Level:
Job Category:
Software Development

About Client:
Our client, is one of Europe's fastest growing mobile companies with over three million active customers and operations in six countries. The client is using the mobile virtual network operator business model. As one of their core services, they provide “Pay As You Go” mobile SIM cards, targeted towards the needs of international communities and migrant workers. To cope with rapidly growing business demands our client is launching its R&D center in Lviv and Kyiv, Ukraine, with us.

Tools and approaches:

  • The main tools are MS CRM Dynamics 365 (online), MS CRM SDK, Java Script, VS 2019, Azure, Azure DevOps, JIRA, Confluence
  • We are working in agile environment taking Scrum and Kanban as our baseline


  • Research, lead, design, configure, implement and maintain high quality software systems using MS CRM Dynamics 365 and .NET technologies to meet internal / external client’s requirements
  • Derive the design initiative for development team with solution architects and business analysts; help transform the design in to implementation with the help of developers
  • Develop, customize & unit test software systems and systems enhancements in accordance with supplied technical specifications, standards and industry best practices to project deadlines
  • Maintain the existing applications, which include level 3 support, bug fixing and any new enhancements as agreed with the app support team
  • Deploy the applications in production environment with the help of application support team, take responsibility of development and test environment
  • Facilitate the deployment of application in test environment
  • Provide appropriate code comments for program coding by following a standard coding pattern
  • Maintain the low-level design document with the support of solution/ data architects
  • Create unit test case which follows industry standards and testing practices
  • Maintain the deployment document and do the knowledge transfer to operations team for any development work

Required Skills and Experience:

  • Development and support MS CRM Dynamics 365 (or previous online versions), including:
    • Configuration and customization
    • Plugins & workflows development (MS CRM SDK)
    • Web resources development
    • Solutions deployment
    • Planning and implementation integrations with other systems
  • Development different applications using C# and .NET including  ASP.NET, Web Services/ WCF, console applications, Web Jobs, Windows Services
  • Components implementation using JavaScript/ jQuery / TypeScript
  • Writing SQL queries (MS SQL Server)
  • Designing and estimating solutions to cover requirements
  • Creating and executing large scale architectural designs which demonstrate ability to scale to support large numbers of concurrent Users as well as large data volumes.
  • Designing and implementation of testing procedures and hands on experimental code modifications which target latency and throughput improvements within a wide variety of product components
  • Developing and delivering high quality, efficient and optimized business applications or web-based services to tight deadlines
  • Proficient in object-oriented programming, object-oriented design, design patterns, refactoring and unit testing knowledge
  • English – upper intermediate or higher

An experience using the following technologies will be an advantage:

  • Knockout or other JavaScript framework
  • Unified Service Desk
  • Omnichannel for Customer Service
  • Live Assist for Microsoft Dynamics 365
  • Power BI
  • SQL Services Reporting Services
  • Implementation CI / CD using Azure DevOps
  • Microsoft Azure Service Bus

We offer:

  • ​Flexible working hours
  • ​A competitive salary and good compensation package
  • ​Best hardware
  • ​A masseur and a corporate doctor
  • ​Healthcare & sport benefits
  • ​An inspiring and comfy office

Professional growth:

  • ​Challenging tasks and innovative projects
  • ​Meetups and events for professional development
  • ​An individual development plan
  • ​Mentorship program


  • Corporate events and outstanding parties
  • Exciting team buildings
  • Memorable anniversary presents
  • A fun zone where you can play video games, foosball, ping pong, and more