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Senior Scrum Master

Location:
Lviv, Ukraine
Technical Level:
Senior
Job Category:
Management
Project:
Hotschedules

About the client:
HotSchedules is a US-based company providing one of the most popular employee scheduling and labor management solution in the restaurant industry. HotSchedules provides mobile and cloud-based tools for the restaurant, retail and hospitality industries, delivering solutions designed to automate operational challenges such as recruiting, training, scheduling, business intelligence, shift communication, labor and inventory management. Their products serve more than 1.8 million users in over 110,000 locations across 26 countries.

Responsibilities:

  • Overseeing 2 or 3 development teams
  • Assisting with internal and external communication, improving transparency, and radiating information
  • Supporting the Product Owner, especially with respect to grooming and maintaining the product backlog
  • Guiding the team on how to use Agile/Scrum practices and values effectively
  • Guiding the team on how to get the most out of self-organization
  • Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
  • Assessing the Scrum Maturity of the team and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team
  • Removing impediments or guiding the team by finding the right personnel to remove the impediment
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
  • Facilitating getting the work done without coercion, assigning, or dictating the work
  • Facilitating discussion, decision making, and conflict resolution
  • Providing all support to the team using a servant leadership style whenever possible, and leading by example

Requirements:

  • Excellent written and verbal communication skills – an excellent communicator, able to gain the respect of the team, external stakeholders, and leadership
  • Experience playing the Scrum Master role for at least 3 year for a software development team that was diligently applying Scrum principles, practices, and theory
  • Ability to work independently on projects with minimal supervision
  • Demonstrated ability to understand business needs and drive predictability
  • Proven hands-on experience with distributed and multinational teams
  • Excellent people management skills, leadership.
  • Knowledge of other Agile frameworks: XP, Kanban, FDD
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
  • Experience applying a wide variety of well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc).
  • First level Scrum Master certification (CSM, PSM I)
Would be a plus:
Knowledge of SAFe (SAFe or LeSS certification)

 
We offer:
  • Flexible hours approach
  • Competitive salary and compensation package
  • 18 business days of payable annual free-time
  • 10 days of paid sick leave
  • Personal education budget
  • Membership of the IT-BPO club card, loyalty program.
  • Gym, Masseur, and Doctor
  • Relax zones

Fun:

  • Corporate events and outstanding parties
  • Team buildings
  • Anniversary presents