Technical Support Engineer - Careers at N-iX

Technical Support Engineer (#14005307)

SPECIAL REFERRAL BONUS $1500

Location:

Remote, Dnipro, Vinnytsia, Zaporizhzhia, Kyiv, Lviv

Technical Level:

Middle

Job Category:

Software Development

Project:

Lebara

About the client:
Our client, is one of Europe's fastest growing mobile companies with over five million active customers, 1,000 employees worldwide and operations in eight countries. The client is using the mobile virtual network operator business model. As one of their core services, they provide “Pay As You Go” mobile SIM cards, targeted towards the needs of international communities and migrant workers. To cope with rapidly growing business demands our client is launching its R&D center in Lviv and Kyiv, Ukraine, with us.

Responsibilities:

Incident management including root cause and post-incident analysis
Problem management
Optimize logging/alerting/monitoring
Create and update documentation

Requirements:

2+ years of experience in application support
Excellent problem-solving abilities with abilities for end-to-end resolution
Strong analytical skills
Good knowledge of SQL
Understanding concepts and technologies in Azure DevOps, software development lifecycle, Cloud, microservices, and container platforms
Good written and verbal communication skills

Would be a plus:

Knowledge of C# (code reading, scripts writing)
Monitoring system: Azure Portal, NewRelic, Kibana, Grafana,
MS CRM
AKS, Service Bus, Redis, GIT, Win Server Administration, SSRS, Azure Data Explorer (Kusto), IIS
ITIL

We offer:

Flexible working hours
A competitive salary and good compensation package
Possibility of partial remote work
Best hardware
A masseur and a corporate doctor
Healthcare & sport benefits
An inspiring and comfy office

Professional growth:

Challenging tasks and innovative projects
Meetups and events for professional development
An individual development plan
Mentorship program

Fun:

Corporate events and outstanding parties
Exciting team buildings
Memorable anniversary presents
A fun zone where you can play video games, foosball, ping pong, and more

Technical Support Engineer (#14005307)

Delivery Centers and Hubs IN UKRAINE

Delivery Centers and Hubs worldwide

Lviv

Kyiv

Ivano-Frankivsk

Dnipro

Kharkiv

Minsk Belarus

Krakow poland

Technical Support Engineer (#14005307)

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