Trainee Python /Technical Support Engineer (#14796361)

Work type:
Flexible (Office/Remote)
Technical Level:
Job Category:
Software Development

N-iX is looking for a talented  Trainee Python Engineer  who can become a part of our team and contribute new ideas into product development.

About the Client 

Hummingbird Technologies is the leading global remote sensing business for agriculture, using artificial intelligence and imagery analytics gathered from drones, planes and satellites technology, combined with weather and soil data and expert plant pathology to enable precision agriculture. We use the most advanced machine learning and computer vision techniques, delivering actionable insights on crop health directly to the field meaning farmers on the ground are able to manage their land in a more sustainable manner.
We were awarded KPMGs Best British Tech Startup 2019 and Cognition X Best AI Product for Agriculture 2018.
Existing backers of the business include: The European Space Agency, Sir James Dyson, Horizon Ventures, Downing Ventures and Velcourt, Europe’s largest commercial farming operation. We also have tech partners which include Google UK and Cranfield University.
Hummingbird was founded in 2016 at the Imperial College technology incubator and we have raised over £10m in funding so far.
We operate internationally with offices in the UK, Ukraine, Australia, Brazil and Canada.

The Role:
Come and join a talented team of software engineers, big data engineers, computer vision experts and machine learning researchers, working together in a multi-disciplinary environment. We are creating the future of crop and farm management through the delivery of automated insights from imagery. Furthermore, our products are used across the globe to help feed the world and to minimize the long-term environmental impact of modern large-scale agriculture.
The work will be divided into two main sections: Tech support and software development. You will triage the incoming tech support requests, create tickets and solve them or escalate them to the correct team to solve them.
And when not doing tech support tickets you will help the product and R&D teams, by working on automating the delivery of multiple Machine Learning and Computer Vision models into production. Your work will span development and operations and will involve collaboration across the entire Hummingbird technology and science teams.


  • Build and manage data pipelines that handle terabytes of imagery data (drone and satellite) every day.
  • Work closely with our team of data scientists and frontend developers to build and delivery features to several types of users
  • Triage support tickets, solving the tier 1 tickets or escalating the other tiers
  • Help build integrations with external 3rd party API data services


  • Experience with Python
  • Knowledge of testing frameworks and how to use them to the product's benefit
  • Familiarity with CI / CD pipelines and other developer tools
  • Upper-Intermediate English

Nice to have:

  • Experience with tech support (or managing clients)
  • Understanding of Google Cloud Platform (or AWS)
  • Personal demonstrable interest in environmental impact and sustainability

We offer:

  • Flexible working hours
  • A competitive salary and good compensation package
  • Best hardware
  • A masseur and a corporate doctor
  • Healthcare & sport benefits
  • An inspiring, comfy, clean and safe office

Professional growth:

  • Challenging tasks and innovative projects
  • Meetups and events for professional development
  • An individual development plan
  • Mentorship program


  • Corporate events and outstanding parties
  • Exciting team buildings
  • Memorable anniversary presents
  • A fun zone where you can play video games, foosball, ping pong, and more.

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