Portfolio/Program Manager (#558)

N-iX is looking for a passionate, skilled and motivated Portfolio Manager to join the team; Portfolio Manager must be located in Cincinnati or be able to relocate there.

Our customer is the leading school transportation provider in North America, being the owner of more than a half of all yellow school buses in the United States; Every day, the company completes 5 millon student journeys, moving more passengers than all US; airlines combined and delivers reliable, quality services for 1,100 school districts; 

N-iX has built a successful cooperation with the client delivering a range of complex initiatives; As a result, N-iX has been selected as a strategic long-term partner to drive the digital transformation on an enterprise level, fully remodeling the technology landscape for 55,000 employees and millions of people across North America. 

Responsibilities:

• Close cooperation with business stakeholders on the client side (Head of Departments, VPs, etc.); 
• Identifying and aligning business objectives and expectations with relevant business stakeholders; 
• Transferring and adjusting those identified objectives and expectations to delivery teams within various programs and projects; 
• Business representation for outsourcing portfolio of projects on the client side; 
• Translating created deliverables by teams into business value for the client; 
• Driving and presenting created business value to business stakeholders; 
• Enhancing our presence on the client side, showing value, and getting new opportunities;
• Reporting to business stakeholders value created by the whole portfolio of projects via presentations, reports, etc.;  
• Creating required processes and communicating them to relevant external and internal stakeholders;
• Managing program managers and a cross-cutting team of leaders (e.g. product manager, enterprise architect);
• Ensuring that the portfolio is executed within contractual obligations;
• Building, developing, and maintaining close customer relationships, proactively addressing customer risks/issues, and continually pursuing open communications to expand the business strategically;
• Achieving portfolio goals and managing different constraints for the portfolio and its programs.

Requirements:

• Proficiency (C2) or Advanced (C1) English written and verbal communication skills;
• Experience in managing and delivering complex projects across various domains;
• Prior experience in working with senior-level stakeholders (C-level, Heads of Departments, VPs, etc.);
• Strong business acumen and the ability to align project deliverables with business objectives;
• Excellent communication and interpersonal skills, with the ability to engage effectively with a range of stakeholders;
• Proficiency in creating and presenting reports and presentations to business stakeholders;
• Ability to translate technical deliverables into business value;
• Understanding of project management methodologies and frameworks;
• Familiarity with the industry in which the business operates;
• Knowledge of business process improvement and strategic planning;
• Strong leadership skills and the ability to drive teams towards achieving business goals;
• Analytical thinking and problem-solving abilities;
• Negotiation and conflict resolution skills;
• Adaptability and flexibility in handling changing market situations and client requirements;
• Proficiency in using project management tools and software;
• 4-5 years of proven experience in IT project or program management;
• Proven experience in managing projects with predictive (waterfall) and adaptive (agile) software development life cycle;
• Proven experience in project start and establishing all necessary processes from scratch.