N-IX seeks an experienced and motivated individual to work with whole engineering team regarding professional services, functional office projects and operations support. N-IX Functional Office is responsible for delivering services for Software Engineers, QC Engineers, Business analysts, UI/UX designers, managers as well as a number of other internal corporate customers. Functional office serves as a center of excellence, supports HR, Recruiting and Engagement in several important directions, initiates projects to improve Delivery operations and raise client satisfaction regarding services provided. The position will assist with ongoing services as well as new projects within the Office.
Responsibilities:
- Maintain and manage expert networks, involve new members, assign tasks, control for quality of service provided.
- Competence models maintaining and development.
- Take ownership and overview services of technical interviews processes.
- Assist in collecting, organizing and communication of best practices across recruitment direction.
- Consult engineers and internal clients on services provided.
- Maintain process database.
- Conduct trainings regarding internal processes and best practices.
- Coordinate to provide information, resolve issues, and eliminate barriers.
- Ensure operational excellence of services provided
Qualifications:
- Bachelor’s degree or equivalent work experience in management.
- Excellent written and verbal communication skills and ability to work with numerous in-house clients.
- Experience in project management, or operational activities.
- Attention to details and high level of accuracy.
- Proficiency in MS Office, Excel.
- Enjoy working in a team, collaborative, fast-paced work environment.
- Ability to prioritize and multi-task.
- English - Upper-intermediate
- IT domain experience is not required.
We offer:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Paid vacation days, sick leaves, and days off
- Healthcare & Sport program
- Medical insurance
- Memorable anniversary presents
- Corporate events and team buildings
Lviv
