Head of Travel Unit (#1220)

N-iX is a software development service company that helps businesses across the globe develop successful software products. Founded in 2002 in Lviv, N-iX has come a long way and increased its presence in 9 countries Poland, Ukraine, Sweden, Romania, Bulgaria, Malta, the UK, the US, and Colombia. Today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and Fortune 500 companies. 

Now we have an open position of Head of Travel unit. As head of the unit you will be supervises travel direction to ensure effective travel/visas/relocation-related support is provided. Develops and implements the most effective technically innovative procedures and policies in corporate travel. Travel Services Lead is responsible for selecting all kinds of travel-related vendors and signing contracts to minimise the company's travel costs.

Responsibilities:

• Investigating and qualifying suppliers, arranging service agreements
• Managing relationships with travel agencies and vendors: negotiating contracts or rates
• Developing, optimising, and monitoring strategic policies and programs for corporate travel
• Responsible for cooperation in the employee relocation process
• Monitoring the level of contractors' and customers satisfaction with the services provided by the travel department
• Monitoring work performance and recommending pay increases, promotions, discipline, and termination of team members
• Recruiting and screens candidates for a travel assistant position
• Maintaining records of administrative expenses and petty cash
• Highlighting areas of concern to a department head
• Works with colleagues to solve very complex problems
• Actively use analytical information from the BI by building conclusions and forecasts and preparing presentations on statistics
• Analyses, predict and ensure continuous operation of Travel management direction
• Driving constant optimization of BT Request, finding solutions via negotiations with IM, PE, and Finance + Corporate Reporting Teams

Qualifications:

• Working experience in the same position/industry or both 5+ years preferably in international companies 
• Recent experience in international organizations  and organizing travel processes for employees within different countries
• Excellent collaboration, verbal and written communication skills
• Upper-Intermediate English
• High level of attention to detail and accuracy
• Using advanced Excel formulas, pivoted tables, and analytical data from BI
• Strong management skills
• High level of problem-solving skills
• Strong client relationship management and customer service skills
• Ensuring continuous process improvement