Middle/Senior Data Engineer (Support Team) (#1221)

N-iX is seeking a highly motivated Middle Data Support Engineer to join the Technical Support Team. As a Engineer, you will work closely with our experienced Data Engineering team members to provide technical support and assistance to our stakeholders in utilizing our data-driven solutions. You will play a crucial role in ensuring the smooth operation and successful implementation of our data products while gaining valuable hands-on experience in the field of data engineering.

Responsibilities:

• Ensure that all data is getting refreshed automatically daily as per SLA and data quality is being permanently monitored
• Troubleshoot and resolve complex issues of Foundry users within SLAs
• Solve small change requests and bug fixes self-sufficiently
• Provide a standard and ad-hoc reports about pipeline monitoring, issues, health checks and system usage
• Create new/missing documentation based on the activities done to share newly gained knowledge within the team, as well as keep up-to-date the existing documentation
• Ensure immediate communications in case of Foundry outages and delays, but also for upcoming changes and other support information to end users.
• Implement continuous improvement of existing processes

Requirements:

• 2+ years experience of commercial experience working with SQL
• Hands-on experience with PySpark (or Spark)
• Good Python skills
• Good knowledge of Data Warehouse concepts
• Intermediate+ English level

Nice to have: 

• Perfect troubleshooting skills
• Readiness to work with TypeScript
• Readiness to communicate with end users in effective and efficient manner