Senior UX/UI Designer (#1299)

We are looking for a Senior UX/UI Designer for our client - a leading company in providing workplace solutions to businesses ranging from small offices to large corporations. As a UX/UI Designer, you'll play a key role in shaping the user experience and interface of our digital products. 

Responsibilities:

User Research & Analysis

• Participate in user research and testing, including user interviews, surveys, and usability testing, alongside the User Research team, to gain insights, understand behaviors and preferences that support improvements
• Analyze qualitative and quantitative findings and translate into actionable designs that improve user experience
• Identify and define user personas, user flows, and journey maps to inform and support design decisions
• Formulate clear strategies for components, sections and journeys based on research and analysis

Interaction Design & Wireframing

• Create wireframes, prototypes and interactive mock-ups to effectively communicate design concepts and user interactions
• Demonstrate knowledge and/or experience with Design Thinking
• Provide UX and UI evaluations of Viking' existing and new web-based products
• Develop information architecture, navigation models and interaction models that align with user needs and business goals
• Collaborate with development teams to ensure feasibility and implementation of design concepts

Visual Design & Development

• Demonstrate an ability to come up with innovative ideas, solve problems creatively and shape these into visually compelling, aesthetically pleasing, and intuitive user interfaces that center around customer needs
• Complete UX design work that adheres to best practice, based on brand guidelines and design systems 
• Create high-fidelity UI designs, including layouts, typography, colour schemes, and iconography
• Expand on Viking’ Design System by improving or adding components, and clearly documenting 
• Support an agile design delivery process alongside Product Owners, Business Analysts, Front & Back-End Web Developers, Marketing and other stakeholders to ensure accurate implementation of designs and maintain design consistency throughout the product lifecycle
• Put together the UX/UI storyboard, alongside the wider team

Usability Testing and Iteration

• Conduct usability tests and gather user feedback to validate design decisions and identify areas for improvement
• Iterate and refine designs based on user feedback, usability findings, and data-driven insights
• Stay up to date with industry trends, best practices, and emerging UX/UI technology trends

Relationship Building, Team Collaboration and Leadership

• Work with stakeholder groups within the company, collaborating as cross-functional teams with Product Owners, Business Analysts, Front & Back-End Web Developers, Marketing and other stakeholders, to align design objectives across channels and with clients' eCommerce and commercial goals
• Provide mentorship, guidance, and support promoting a culture of continuous learning and growth
• Champion user-centered design principles and advocate the importance of UX/UI design within the organization
• Work cross-functionally to define and deliver product experiences

Requirements:

• 4-5+ years of relevant experience in UI and interaction design for enterprise level web and mobile products in an eCommerce environment
• Strong background and constantly up-to-speed on current UX/UI principles and best practices
• Superb communication and social skills to convey design concepts clearly across the organization 
• Proven ability of capturing business requirements and objectives, successfully translating them into designs that meet customer needs
• Confidence working on complex web applications with B2B and B2C focused product UX/UI
• Experience developing platform agnostic and responsive product interfaces
• Familiar with HTML, CSS, JavaScript concepts and modern browser capabilities
• Comfortable working in a fast-paced environment with multiple projects and deadlines
• Familiarity with variety of user research techniques
• Experience working in an agile delivery environment alongside web development teams, and in a highly collaborative manner
• Strong working knowledge of tools such as Sketch, Abstract, Miro, Figma, and associated design and wire-framing tools
• Demonstrable UX skills with a strong portfolio demonstrating wireframes, user flows, and research
• Knowledge of design frameworks such as bootstrap
• A pro-active, determined person, with a desire to work within a cross-functional team
• Fluent knowledge of English, spoken and written.