N-iX is seeking a highly motivated Middle Data Support Engineer to join the Technical Support Team. As an Engineer, you will work closely with our experienced Data Engineering team members to provide technical support and assistance to our stakeholders in utilizing our data-driven solutions. You will play a crucial role in ensuring the smooth operation and successful implementation of our data products while gaining valuable hands-on experience in the field of data engineering.
Responsibilities:
- Ensure that all data is getting refreshed automatically daily as per SLA and data quality is being permanently monitored
- Troubleshoot and resolve complex issues of Foundry users within SLAs
- Solve small change requests and bug fixes self-sufficiently
- Provide a standard and ad-hoc reports about pipeline monitoring, issues, health checks and system usage
- Create new/missing documentation based on the activities done to share newly gained knowledge within the team, as well as keep up-to-date the existing documentation
- Ensure immediate communications in case of Foundry outages and delays, but also for upcoming changes and other support information to end users.
- Implement continuous improvement of existing processes
Requirements:
- MUST HAVE
2+ years experience with SQL
- Good Python skills
Hands-on experience with PySpark (or Spark)
- Good knowledge of Data Warehouse concepts
- Intermediate+ English level
Nice to have:
- Perfect troubleshooting skills is any support experience
Readiness to work with TypeScript
We offer:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
Ukraine
