Senior Technical Writer (#2249)

N-iX is looking for a Senior Technical Writer to join the E-Commerce project.

Your Responsibilities 

• Plan and create technical documentation for our e-commerce platform and APIs in  cooperation with product managers 
• Work closely with product owners to understand the how and why behind tools´ features 
• Work with software development teams to document new and changing product  features and offering, ensuring documentation accuracy, quality, and usability
• Organize and manage your work as part of a self-organized team and meet  commitments 
• Work with other technical writers on information design & architecture, user  experience, and process enhancements 
• Get hands-on with our platform & gather content for documentation by various  means, including direct interaction and use of platform tools 
• Manage publication of documentation websites via documentation solutions like MadCap Flare, Readme.io, and Docusaurus 
• Contribute to improving our existing documentation and maintain platform  knowledge 

Your Background 

• Spoken and written English at native-speaker level 
• Strong technical understanding of software, web technologies, and technical  proficiencies in SaaS 
• At least 5+ years of experience in writing technical publications for software  products, ideally APIs 
• Excellent verbal and written communications skills; ability to write clear and concise  content 
• University degree in Technical Communication or equivalent 
• Knowledge of topic-based authoring, single-source publishing, and structured  writing 
• Efficiency with modern documentation technology stack including Madcap, static  site generators (Docusaurus), Jira, Git, and a docs-as-code approach 
• Experience with development concepts and tools (source code management, code  review, and CI/CD) 
• Familiarity with and previous experience working in an agile environment which  translates in grasping complex technical concepts and handling complex tasks in a timely  manner 
• Ability to operate under ambiguity and manage your own time 
• Experience with XML, HTML, and CSS 
• Precision and attention to detail 
• Ability to think for yourself and creativity in conveying information most effectively • Familiarity with the Microsoft Writing Style Guide and the ability to write  consistently in this style