Junior Business Analyst (#4111)

N-iX is looking for a talented Business Analyst to join our team and play a BA/PO role!  

Our client is one of Europe's fastest-growing mobile companies with 5  million active customers and operations in five countries. The client is using the mobile virtual network operator business model.

This role will focus on digital customer touchpoints (web, mobile app, campaign, chat bot) hence strong background on digital platforms is essential.

Responsibilities:

• This role has significant relationships and responsibilities outside the local team, including working with Product Management, Scrum Master, Customers, Business Owners, and other stakeholders.
• Collaborate with a wide range of stakeholders to identify and define customer needs
• Collaborate with stakeholders to clarify business needs and document them in user stories
• Support the preparation of functional specifications and process diagrams (BPMN, UML)
• Heavily involved in program backlog refinement and preparation for Program Increment (PI) planning, plays a significant role in the planning event itself.
• With input from System Architect/Engineering and other stakeholders maintain the team backlog in the form of user stories.
• Apply Behaviour Driven Development (BDD) techniques.
• Accepting completed stories, participating in PI retrospective and demo sessions.
• Clarify gaps with the stakeholders, drive the discussions towards finding a quick solution with win-win approach

Requirements:

• Demonstrable experience with doing business analysis for developing digital products, especially web, mobile app, email platforms for 1+ years
• Significant experience working in AGILE methodology is essential; having SAFe background will be an advantage
• Competency using collaboration tools like JIRA, Confluence, Wrike, Trello
• Backlog management experience, using the best Scrum practices
• Strong communication skills, attitude to get things done
• Understanding of API integrations, experience with requirements for API will be a plus
• Demonstrated ability to work collaboratively 
• Excellent written, verbal and social skills - You will be interacting with all types of people 
• Ability to work in a fast paced, multiple project environment on an independent basis and with 

Would be a plus:

• Basic knowledge of SQL for data analysis
• Experience with process modeling tools (Lucidchart, Miro, BPMN tools)
• Knowledge of APIs and integrations