Senior Jira Administrator (freelance) (#4179)

We’re seeking an experienced Senior Jira Administrator to help multiple cross-functional teams (Editorial, Supplier Operations, HR) successfully adopt and optimize Jira. This part-time engagement will focus on hands-on configuration, workflow setup, training, and automation to enable teams to fully leverage Jira and integrate it with existing tools like Salesforce.

Responsibilities:

• Configure and customize Jira projects, workflows, schemes, custom fields, and screens for different departments.
• Set up user permissions, project roles, and global settings ensuring proper visibility and access control.
• Design and implement automations and integrations.
• Conduct a live + recorded Jira 101 training session for non-technical users.
• Support data migration from existing tools and ensure smooth transition of historical content.
• Recommend and configure add-ons to enhance functionality.
• Deliver reusable templates and configuration guidelines so teams can self-manage after the engagement.

Requirements:

• 4+ years of experience in Jira administration or consulting.
• Strong expertise in configuring Jira workflows, custom fields, and schemes.
• Solid understanding of Jira Query Language (JQL).
• Ability to integrate Jira with third-party systems.
• Experience with data migration, upgrades, and add-on management.
• Upper-intermediate or higher English level with excellent communication skills.
• Strong problem-solving, analytical thinking, and attention to detail.
• Proactive and autonomous, with ability to suggest and implement improvements.
• Customer-focused mindset, able to deliver practical solutions across diverse teams.