Lead Citrix Cloud DaaS Engineer (#5033)

About the client:

Our customer is the European online car market with over 30 million monthly users, with a market presence in 18 countries. As a Senior Citrix Cloud DaaS Engineer, you will play a pivotal role in shaping the future of online car markets and enhancing the user experience for millions of car buyers and sellers.

Project Overview

We require a Senior Citrix Cloud DaaS Engineer to support and optimize an existing Citrix Cloud environment integrated with AWS, and to lead the rollout of a new Windows Server 2025 VDA delivery group into production. The environment includes Citrix Cloud (no on-prem ADC), AWS-hosted workloads, on-prem VDAs and Cloud Connectors, and Citrix UPM with VHD/VHDX-based profile containers backed by Windows file servers.

This is a hands-on senior role focused on deployment, performance optimization, and complex troubleshooting, particularly around profile management and logon performance.

Requirements

• EDT Timezone work hours
• Extensive hands-on experience (typically 5+ years) with Citrix Virtual Apps and Desktops
• Proven Citrix Cloud (DaaS) production experience
• Experience supporting AWS-hosted Citrix environments
• Strong expertise with:
  
  • Citrix Profile Management (UPM) with container-based profiles (VHD/VHDX)
  • Profile performance tuning, logon optimization, and troubleshooting
• Demonstrated experience with:
  • VDA lifecycle management and OS upgrades (e.g., 2016 → newer versions)
  • MCS provisioning and golden image management
• Advanced troubleshooting skills across:
  • Logon delays (GPO, profile load, authentication)
  • SMB/file server performance impacting profiles
• Strong knowledge of:
  • Knowledge of the latest Windows Server OS versions, such as 2022/2025, Active Directory, Group Policy, DNS
  • AWS experience
  • PowerShell scripting for administration and automation
• At least upper-intermediate English level
  
  

 Responsibilities

• Lead rollout of Windows Server 2025 VDA delivery group
• Review and optimize the existing Citrix Cloud + AWS architecture
• Review current VDA images, provisioning (MCS), and patching strategy
• Troubleshoot and resolve:
• UPM container issues (locking, slow load, corruption)
• Session performance and stability issues
• Optimize:
  • Logon times and profile performance
  • Citrix policies (HDX, user experience)
• Provide senior-level escalation support and root cause analysis
• Document environment, processes, and best practices
  
  

Expected Deliverables

• Successful production deployment of Windows Server 2025 VDAs
• Measurable improvement in logon times and profile reliability
• Documented environment assessment with recommendations
• Implementation of performance and stability improvements
• Operational runbooks and support documentation

Nice-to-Have Certifications

• Citrix Certified Expert – Virtualization (CCE-V)
• Citrix Certified Professional – Virtualization (CCP-V)
• AWS Certified Solutions Architect (Associate or Professional)
• AWS SysOps Administrator
• Microsoft: Windows Server Hybrid Administrator Associate