Delivery Director (#424)

N-iX is a software development service company that helps businesses across the globe develop successful software products. During 21 years on the market and by leveraging the capabilities of Eastern Europe talents the company has grown to 2000+ professionals with a broad portfolio of customers in the area of Fortune 500 companies as well as technological start-ups. N-iX has come a long way and increased its presence in eight countries -  Poland, Ukraine, Bulgaria, Sweden, Malta, the UK, the US, and Colombia.

We are looking for an energetic, self-driven Delivery Director to join our Data Management Unit. We started building our Big Data expertise only a few years ago. Today, we have 30+ Data projects at N-iX and a community of 200+ engineers. Together with our clients, we develop Data lakes, work with geospatial data, perform data migration to the cloud, real-time data streaming, ML solutions, and whatnot. We are doing projects ranging from aviation technology and telecom to industrial supply chain and retail. We partner with companies all around the world, from the US and Europe to Japan and Jordan, which makes our projects even more diverse. 

In the Delivery Director role, you will be driving the organization and supervision of necessary processes, teams, structure, and technology services composition to successfully deliver what N-iX Clients expect to achieve their business goals. The Delivery Director will be the primary point of contact for clients during the delivery phase and will report directly to the AVP Delivery of the Data Management Unit.

Job Responsibilities:

• Participate in contract, pre- and price negotiation processes to sign the deal on favorable terms for the company
• Support team ramp-up and onboarding (from recruitment and forming teams to process establishment and stabilization)
• Manage efficient unit structure, ensure implementation of the best software development and delivery practices to exceed customer expectations
• Ensure engagement methodology is followed by a team from opportunity assessment to project closeout
• Work closely with customer management to understand the business requirements for the project, develop effective working relationships and ongoing management processes for the project
• Explore additional business opportunities and drive future business through quality results
• Financial and contractual responsibility for engagement profitability
• Manage, monitor, and motivate the team assigned to the project
• Managing and monitoring projects financial results
• Regularly monitor and continuously improve Clients’ satisfaction

Required:

• 6+ years of experience in IT 4+ years of experience as Delivery/Program Manager
• Technical background (software development, QA, DevOps, etc.) - preferable
• Knowledgeable of software design, development, test, and delivery methodologies
• Fluency in development methodologies as they relate to delivering and implementing IT solutions required
• Excellent judgment, interpersonal communication, analytical, and negotiation skills
• Ability to multi-task and alter direction easily to accommodate changing priorities
• Strong people management and client relationship skills
• Strong service/client-oriented attitude, focus on an outcome
• Excellent verbal and written communication skills
• Ability to manage multiple priorities across various business groups
• Advanced level of spoken and written English
• Desirable: experience in managing multiple distributed teams; knowledge of the latest trends at SW development technologies and tools; experience in coaching, mentoring and conducting of training